Learn how we collect, use, and protect your personal information
At oneCoreLab, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.
We collect information that you voluntarily provide when you:
| Type of Information | Examples |
|---|---|
| Contact Information | Name, email address, phone number, mailing address |
| Account Information | Username, password, profile information |
| Business Information | Company name, job title, industry, business needs |
| Project Information | Project requirements, specifications, deliverables |
| Payment Information | Billing address, payment method details (processed by third-party payment processors) |
| Communication Data | Messages, feedback, support requests, correspondence |
When you visit our website, we automatically collect certain information about your device and browsing activity:
We may receive information about you from:
We use the information we collect for the following purposes:
Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data based on:
We do not sell your personal information. We may share your information in the following circumstances:
We share information with third-party service providers who perform services on our behalf:
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
We may disclose your information if required by law or in response to:
We may share your information for other purposes with your explicit consent.
We implement appropriate technical and organizational measures to protect your personal information:
Data transmitted over the internet is encrypted using SSL/TLS protocols
Data stored on secure servers with restricted access controls
Limited access to personal data on a need-to-know basis
Regular security assessments and vulnerability testing
Important: While we take reasonable measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as necessary to:
When we no longer need your information, we will securely delete or anonymize it. Retention periods vary based on the type of data and legal requirements.
Depending on your location, you may have the following rights regarding your personal information:
Request a copy of the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information (right to be forgotten)
Request transfer of your data in a structured, machine-readable format
Object to processing of your information for certain purposes
Request restriction of processing in certain circumstances
Withdraw consent for processing based on consent
Unsubscribe from marketing communications at any time
To exercise these rights, please contact us at privacy@onecorelab.com. We will respond to your request within 30 days.
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
Your information may be transferred to and maintained on servers located outside your country of residence. We ensure appropriate safeguards are in place for international transfers:
By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country.
Age Restriction: Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 18, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:
Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Privacy Team - oneCoreLab
We will respond to all privacy-related inquiries within 30 days.
Our team is committed to protecting your privacy and is here to answer any questions you may have.
Contact Privacy Team